Right to charge a service charge: Restaurants body

New Delhi: Defending restaurant rights To charge The Service Charge, Federation of Hotels and Restaurants Association of India said on Friday that it would attend a meeting convened by the Department of Consumer Affairs (DoCA) on the issue on June 2.
The DoCA discussion follows customer complaints National Consumer Helpline That restaurant imposes a 5-15% service charge, even though it is tax-exempt and in tip nature.
In response to complaints, the Secretary of Consumer Affairs, Food and Public Distribution Rohit Kumar Singh Wrote a letter to the restaurant associations stating that the default billing option was not mandatory by law.
Responding to a charge, FHRAI The service charge is “part of the restaurant’s invitation to potential customers. It’s up to the customers to decide if they want to support the restaurant,” he said.


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